Nat West have recently introduced random ID checks for security purposes. A new signatory may be asked to present ID at a Nat West branch (or provide certified copies of ID through the post). Hopefully this will not happen very often, but please contact Imogen Taylor if you have any problems or feedback. You can download a change of signatories form here. Thankfully, one of the advantages of the Cash Management Scheme (CMS) is the simple process to change signatories without the need for ID checks
Branch closures have been recently announced for Dursley, Dulverton, Shepton Mallet and Williton.
Alternative Pay-in facilities are provided at Post Offices. Nat West has information explaining how this service operates on their website.